July 30, 2010 ● Volume 33, Issue 15 Archived Issues
Fall Conference early bird pricing ends Tuesday
Credit unions have until Tuesday, Aug. 3, to take advantage of the early bird pricing for Fall Conference. Attendees that register and make their payment by this date will receive $85 off the standard registration price.
Set for Sept. 10-12 at Madden’s Resort in Brainerd, MnCUN’s Fall Conference provides credit union professionals and volunteers a weekend of education, networking and fun. With sessions on topics ranging from the Bank Secrecy Act to employment law, this conference has something for everyone. In addition, Madden’s offers attendees scenic views, first-rate dining and recreational opportunities.
For complete information and to register, visit the Fall Conference section of the Network web site.
Minnesota credit unions give MnCUN high ratings in annual performance survey
Minnesota credit unions rated the Minnesota Credit Union Network strongly in the 2009 Performance Survey. In an effort to provide high-quality, valuable service to member credit unions, MnCUN conducts an annual survey in March to gauge its performance over the previous calendar year. The Network Board analyzed these results at its July 23 Board meeting.
According to member credit unions, the Network offers solid service and value from year to year. On a scale from 1-7, MnCUN received an overall satisfaction rating of 5.9, and 90 percent of survey respondents felt that MnCUN has improved or maintained its service to credit unions.
Additionally, credit unions ranked Network staff as accessible, professional, informed and experienced. MnCUN’s core competency areas of legislative advocacy, communications, member service, regulatory compliance and education received overwhelming percentages of "excellent” and "good ratings.”
MnCUN’s Performance Survey, created in 2000, allows the Network Board and staff to evaluate MnCUN’s service and to monitor trends in credit union satisfaction on the basis of improving, maintaining or declining service. To view the Performance Survey results, visit the Credit Union News section of the Network web site.
Webcast to offer insight into Financial Regulatory Reform Act
To assist credit unions in navigating the provisions of the recently-passed Financial Regulatory Reform Act, MnCUN is offering a webcast on Aug. 13 from 10 a.m.-11:30 a.m. Webcast participants will receive an outline of the changes that the Wall Street Reform & Consumer Protection Act (H.R. 4173) will bring about for credit unions.
This session will overview the impact the new law will have on credit unions. Examine the provisions that apply to credit unions and how they will affect service to members. Specifically, the webcast will address safety and soundness issues, unfair and deceptive trade practices, changes in lending rules, corporate governance issues, deposit insurance and more.
For more information about the webcast and to register, visit the Event Calendar section of the Network web site. With questions about the webcast, contact Sue Groskreutz by e-mail or at (651) 288-5521.
Infuse energy into your credit union’s lifestage clubs
Is your credit union looking for ways to bring life and energy into its lifestage clubs? If so, be sure to attend the Minnesota Family Involvement Council’s (FIC's) Start 2 Go Workshop on Thursday, Aug. 19.
This one-day workshop is geared toward credit unions looking to start or rejuvenate a kids, teens or senior citizens’ club. This educational event will explore how to develop a strategically-focused club and guide participants on creating a compelling business case for multi-generational engagement in the credit union. Attendees will delve into their own existing or potential clubs and investigate how to root them into the credit union’s overall strategic plan.
Facilitated by the FIC and the founder/president of nationally-recognized financial education provider Share Save Spend, the workshop will equip and inspire attendees to improve upon their lifestage clubs and root them in financial education. Develop a deeper understanding of how to help youth and adults link money decisions to their values, and find tools, resources, and actionable ideas to create a new club or revive an old one.
For complete information and to register, visit the Family Involvement Council web site. Registrations must be received by Friday, Aug. 6.
Register today for the September Hike the Hill
Join your colleagues from around the state for MnCUN’s annual Hike the Hill event set for Sept. 21-23. This trip to Washington, D.C., will provide credit union professionals and volunteers the opportunity to meet with Minnesota’s Congressional Delegation to discuss issues important to the state’s credit union movement.
This year’s Hike the Hill itinerary includes breakfast with Sens. Al Franken and Amy Klobuchar, as well as meetings with the eight U.S. House members from Minnesota. In addition, attendees will meet with NCUA representatives and attend a reception with the state’s federal elected officials and their staff members.
For more information and online registration, visit the Hike the Hill page of the Network web site. With questions, contact MnCUN Political Advocacy Director Monica Weber by e-mail at (651) 288-5533.
International Credit Union Day resources available
Many consumers who are fed up with their current banking relationship are now turning to credit unions as a positive alternative. This year’s International Credit Union (ICU) Day theme – Local. Trusted. Serving You. – will focus on credit unions’ community-centered approach to member service and provide an opportunity to celebrate the movement’s accomplishments.
Set for Thursday, Oct. 21, ICU Day provides credit unions around the world the opportunity to reflect on their success and heritage. Celebrated for more than 60 years, this day is set aside to honor the cooperative history of credit unions and to promote the credit union difference in countries across the globe. In addition, October is designated as National Cooperative Month in the United States, celebrating the achievements of all cooperatives including grocery, agricultural, housing and energy co-ops, as well as credit unions.
Minnesota credit unions are encouraged to join the industry in celebrating the past, present and future of credit unions. For celebration ideas, ICU Day graphics, sample newsletter articles, promotional items and more, visit the International Credit Union Day page of the Network web site.
Seeking new members? Update your Find a Credit Union profile
The current economic climate has compelled many consumers to contemplate moving their money to a local financial institution. To help these people connect with you, MnCUN offers credit unions the opportunity to be listed in a free consumer search engine called Find a Credit Union.
Provided as a dues-supported service to Network-affiliated credit unions, Find a Credit Union helps Minnesota consumers locate credit unions they are eligible to join. The search engine asks consumers to complete a series of fields, such as city of residence; affiliation with a company, church, or school; or the name of the credit union for which they are searching. Using this information the web site searches its extensive database to find credit unions that meet the entered criteria.
In 2010, Find a Credit Union saw a spike in hits after it was referenced in AARP magazine and on the web site MoveYourMoney.org. However, this search engine is only as accurate as the information your credit union uploads into the database. To ensure accuracy, credit unions must periodically verify and update their information.
To update your credit union’s information, visit the Find a Credit Union web site and click on "Update Your Records” in the lower right-hand corner. If you need a password or would like to register your credit union to be listed on this web site, contact MnCUN Director of Technology Scott Shoberg by e-mail or at (651) 288-5525.
Save the Date! 2011 CU Day set for Feb. 3
The 2011 Credit Union Day at the Capitol is scheduled for Thursday, Feb. 3. CU Day provides credit unions the opportunity to meet and build relationships with the state’s elected officials. Mark your calendar, and be sure to attend this important event that helps educate legislators on the credit union difference. For more information about this annual event, visit the Credit Union Day at the Capitol page of the Network web site. Registration materials will be available in December.
Credit union notes…
- City-County Federal Credit Union announced on July 20 that it will merge with Wings Financial Credit Union by the end of the summer. The merged credit unions will have $3.2 billion in assets and will serve 192,000 members.
Nominate a colleague for Finance & Commerce’s Top Women in Finance
Finance & Commerce is now accepting nominations for its Top Women in Finance award. Celebrating its 10th anniversary, this award recognizes women across the state for outstanding achievements and leadership.
Honorees will be selected for their outstanding work and notable contributions to their professions, communities and the society at large. Nominees should have an impressive professional track record, leadership experience, and a history of community involvement. Past Top Women in Finance honorees may be nominated again. Once an honoree has been recognized three times, they are entered into the Finance & Commerce Top Women Hall of Fame.
Nomination forms can be obtained from the Finance & Commerce web site. Nominations are due Monday, Aug. 23.
FIS to offer free webcast on mobile commerce
According to Visa, there are 4.6 billion mobile devices worldwide – compared to only 2.1 billion televisions. There is no question mobile technology is here. Is your credit union embracing it?
Card Services for Credit Unions, a division of FIS, is offering credit unions the opportunity to participate in a free Mobile Commerce webcast on Wednesday, Aug. 25. The session will review mobile commerce developments (including mobile banking). Explore strategic considerations for mobile service entry as well as how to choose the right product for your members.
For more information and to register, visit the Event Calendar section of the Network web site. To learn more about FIS' products and services, contact MnCUN Director of Business Development Vickie Ganrude by e-mail or at (651) 288-5515.
Keep an "I” on the Future with CU Succeed
According to CUNA, the average age of a credit union member is 47. However, the future of credit unions lies in the hands of those under the age of 30. Now more than ever, credit unions have the opportunity and responsibility to recruit younger members.
CU Succeed® is an affordable turn-key program to help you implement a professional, comprehensive kids or teen club without spending lots of time or money. Through CU Succeed®, your credit union will be provided with all the necessary tools to manage its youth clubs. Partner with CU Succeed Teens Financial Network and Kirby Kangaroo Club and...
- Imagine...a marketing tool that attracts young members to the financial benefits and advantages of your credit union.
- Initiate... a relationship with young members by providing education on the importance of fiscal responsibility and conscientious spending and saving.
- Implement...award-winning programs to ensure the future success of your credit union. CU Succeed has received CUNA’s 2008 Pro & Blockbuster Award for Best Campaign and CUNA’s 2009 Marketing & Business Development Council Diamond Merit Award for CU Association/League Marketing Campaign.
Check out CU Succeed® and discover the products and services it has to offer your credit union. With questions about CU Succeed®, contact MnCUN Director of Business Development Vickie Ganrude by e-mail or at (651) 288-5515.
Calendar of Events
The Minnesota Credit Union Network offers a wide variety of educational opportunities for credit union professionals and volunteers. Check out the roundtables, telecourses and webcasts available throughout the summer. In addition, this September MnCUN is offering a variety of conferences and schools, including Fall Conference, Financial Management School: Parts III & IV, and Hike the Hill. To register for these and other events, visit the online Event Calendar today.
- Aug. 4 (2 p.m.): WebCast - Check Fraud Responsibility & Liabilities
- Aug. 5 (10 a.m.): TeleCourse - Growth Strategies
- Aug. 6 (1 p.m.): Lakes & Pines Chapter Golf Tournament & Steak Fry
- Aug. 9 (11:30 a.m.): Trainers Roundtable
- Aug. 9 (11:30 a.m.): Southern Minnesota Credit Union Open
- Aug. 11 (10 a.m.): TeleCourse - Increasing Loan Approvals
- Aug. 11 (10 a.m.): CUNA Mutual Group WebCast - Managing Your Uninsurable Risks
- Aug. 11 (10:30 a.m.): Technology Seminar: IT Vulnerabilities
- Aug. 11 (2 p.m.): WebCast - UCC Issues: What Every Lender Should Know
- Aug. 12 (9:30 a.m.): Collectors Roundtable & Golf Outing
- Aug. 12 (10 a.m.): Minnesota Credit Union Foundation Board Meeting
- Aug. 13 (10 a.m.): WebCast - Financial Regulatory Reform: The Impact on Credit Unions
- Aug. 18 (10 a.m.): TeleCourse - Lending to the Self-Employed
- Aug. 18 (2 p.m.): WebCast - Opening Deposit Accounts Online
- Aug. 19 (9 a.m.): FIC Start 2 Go Workshop
- Aug. 19 (2 p.m.): WebCast - Head Teller Development