It's important for credit union to balance the demands of providing outstanding service with regulatory requirements and prudent operating procedures when closing accounts. This webinar cover topics such as options to salvage the account, identity authentication requirements, requirements for joint accounts, account closings due to fraud or suspicious activity, and more. Tools and checklists to ensure compliance also will be provided.
Presenter: Ann Brode, Brode Consulting Inc.
Who should attend: Compliance Officers, Frontline, Operations, Tellers and CEOs
Time: 2 p.m.-3:30 p.m.
Cost: $209 for live webinar only; $229 for live webinar, plus a web link and free CD-ROM
Registration deadline: Monday, May 13
Pairing conferencing capabilities with web technology, this session brings informative, interactive training directly to you. During the webinar, you'll view a real-time PowerPoint presentation on your computer while listening to the audio connection via telephone.
While credit unions are encouraged to use the webinar to train multiple individuals at once, the credit union will be charged for each computer connection that uses its login code. Participants will receive login instructions and handout materials via email prior to the webinar. In addition, registrants may also receive an archive CD-ROM after the live session.