How many times have you battled with following ACH Rules requirements vs. Regulation E? Does a consumer have 60 days from settlement date to return an unauthorized ACH transaction or from their statement date? What does "promptly” mean pertaining to provisional credit? This webinar will help answer frustrating questions while exploring day-to-day payment-processing dilemmas.
Presenter: Karen Sylvester, EPCOR
Who should attend: Compliance Staff, Frontline, Operations and CEOs
Time: 2 p.m.-3:30 p.m.
Cost: $209 for live webinar only; $229 for live webinar, plus a web link and free CD-ROM (plus applicable MN sales tax)
Registration deadline: Thursday, Dec. 12
Pairing conferencing capabilities with web technology, this session brings informative, interactive training directly to you. During the webinar, you'll view a real-time PowerPoint presentation on your computer while listening to the audio connection via telephone.
While credit unions are encouraged to use the webinar to train multiple individuals at once, the credit union will be charged for each computer connection that uses its login code. Participants will receive login instructions and handout materials via email prior to the webinar. In addition, registrants may also receive an archive CD-ROM after the live session.
NEW: Take-Away Toolkit which includes a) Employee training log b) Quiz you can administer to measure staff learning and a separate answer key. This course is eligible for 1.8 AAP credits and attendance verification for CE credits provided upon request.