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Resource Center Representative- SharePoint Credit Union

Organization: SharePoint Credit Union
Date Posted: 5/9/2014
City: Hopkins
Location: Minnesota
Country: United States
Primary Category: Call Center
Type of Position: Full-time
Education Requirement: High School / GED
Experience Requirement: 1-2 years

Description & Details

SharePoint Credit Union is seeking a Full-time Resource Center Representative at their Hopkins branch. This position is responsible for assisting members and potential members with their telephone requests, answering questions about products and services and resolving problems for members within their authority. This person will cross-sell products and services, maintain appropriate records, and provide excellent customer service.

Qualified candidates will possess a High School Diploma or equivalent with experience in banking, credit unions, phone centers, or customer service is preferred
.  They will have personal initiative, excellent listening and communication skills, a pleasing telephone voice, telephone etiquette, close attention to detail, organizational skills, and the ability to problem-solve. 

How to Apply / Contact