2020 Annual Conference New Date: Nov. 18-19, 2020
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As we near the close the 2020, the Minnesota Credit Union Network invites you to come together with your credit union colleagues to look forward during this pivotal time in our world. In the midst of a global pandemic and societal unrest, this year has shown us some challenging days, and at the same time, revealed how credit unions can be a light in our communities and in our members’ lives.
At this year’s Virtual Annual Conference, hear from our lineup of forward thinking, inspirational speakers as they share what it takes to make your credit union remarkable, how to overcome adversity, and emerge from 2020 even stronger. Join hundreds of credit union professionals from across Minnesota for this interactive, online experience that delivers inspiring educational content, opportunities to network, and a virtual exhibit hall where new connections may reveal new solutions for your credit union. |
If you experience technical difficulties the day of the event, please call our office line at (651) 288-5170. We’ll have staff ready to assist!
We’ll be using #MnCUN2020 on social media. Be sure to follow MnCUN on Facebook (@MinnesotaCreditUnions), Twitter (@mncreditunions), and Instagram (@mncreditunions). |
Conference Agenda
Wednesday, November 18
Conference Portal Opens: 9:30 am
Tour the portal and greet your peers
General Session 1: 10:00-11:00 am
What’s Next Following an Unprecedented Year for Minnesota Credit Unions
Mark Cummins, President & CEO of the Minnesota Credit Union Network will guide us through the current state of the industry, provide updates on several key initiatives, and preview the year ahead. We are honored to welcome leaders from state and national credit union communities.
General Session 2: 11:15am - 12:00 pm
Building Inclusion in Times of Division
Jill Nowacki, President/CEO of Humanidei, a human capital strategies firm committed to building inclusive workplaces that attract, develop, and retain today’s top talent.
Organizational leaders committed to creating inclusive cultures must recognize how factors such as social conflict, Covid 19, and economic pressures, to name a few, may affect employees’ ability to show up fully at work: They are preoccupied with politics, money, race, and health. Inclusive leaders know it is important to acknowledge this reality and create a safe space for effective dialogue on these issues. This session will explore the importance of moving beyond political correctness to trust, authenticity, and honesty for a fully inclusive workplace and help participants identify their personal responsibility for creating this culture (no matter their role or demographics).
Virtual Exhibit Hall and Networking: 12:00-2:00 pm
General Session 3: 2:00-3:00 pm
The Future of Payments: How to Win in Today's Crowded Digital Marketplace
Shahar Ziv, Senior Director, Global Strategy & Growth – PayPal and Board Member – Harvard University Employees Credit Union
Fintech and digital payments are transforming the world of financial services, fundamentally reshaping the way people move and manage their money. These trends and new competition are having a profound effect on credit unions, challenging them to harness the power of innovation to create meaningful, digital-first member experiences. The new landscape poses both opportunities and risks for credit union leaders, who need to stay on the cutting edge of technology while articulating a redefined value proposition for their members.
General Session 4: 3:15-4:15 pm
Symbolic Meaning - the secret behind market dominance and take-aways for the credit union industry
Matt Purvis, MBA, CCXP, dynamic speaker and customer experience (CX) innovator focused on organizational health, development and differentiation.
Find out how America’s most beloved brands are using “symbolic meaning” to transcend their industries and crush their competition! What do these insights mean for the credit union industry today as you work to open consumers eyes to a Credit Union? This conversation will include fascinating insights in psychology, consumer decision-making, brain science and motivation theory.
Key learning points will include:
Virtual Trivia: 4:30-6:00 pm
It just wouldn’t be a MnCUN Annual Conference experience without a little bit of FUN! Conference attendees are invited to join us to relax and unwind with a friendly game of Virtual Trivia!
Thursday, November 19
Coffee and Conversations: 9:00-9:45 am
Join your fellow CREW, Women’s Leadership Network, or Grassroots Coordinators for Coffee and Conversation. These multi-person video conferences will provide an informal-type meetup, allowing members of these groups to connect on topics of interest.
General Session 5: 10:00-11:00 am
7 Ways Highly Profitable CU's Calculate the Value of DEI
Ronaldo Hardy is a powerhouse speaker and executive with the personal mission, "To change the world by building people that change the world." As a purpose-driven, high-results CEO Ronaldo led Southwest Louisiana FCU (SWLFCU) to become a certified CDFI and $950,000 CDFI Award-Winner working with CU Strategic Planning.
Many credit unions are embracing the social responsibility of building diverse, inclusive, and equitable workplace cultures, but did you know it can positively impact your bottom line too? In this session, you will learn the seven ways highly profitable credit unions calculate the ROI on Diversity, Equity, and Inclusion. You'll also learn practical ways Diversity, Equity, and Inclusion can bring meaningful impact to the communities you serve.
General Session 6: 11:15am - 12:00 pm
U.S. Economic Outlook & Its Impact on Credit Unions
Steve Rick, CUNA Mutual Group, Steve is a director and the chief economist for CUNA Mutual Group. He is an economic researcher, analyst and forecaster with an expertise in consumer markets and the credit union industry.
The COVID-19 pandemic recession will be the biggest economic event in our lifetimes. Interest rates are the lowest in U.S. history and the unemployment rate is the highest in modern history. Explore the possible depth and duration of this economic crisis and what impact it will have on credit union balance sheets and income statements for the next two years.
Virtual Exhibit Hall and Networking: 12:00-2:00 pm
General Session 7: 2:00-2:45 pm
Credit Union Awards Celebration
Celebrate the best of Minnesota credit unions with our annual Awards celebration. Although we’ll all miss the American breakfast, join us as we virtually celebrate the contributions that our colleagues have made to the movement.
Closing Keynote: 3:00 – 4:00 pm
“Silent Impact” Influence Through Purpose, Persistence and Passion
Joe Schmit KSTP-TV, author, award-winning broadcaster, community leader, speaker
Through research, Joe has discovered the “we make our biggest impressions when we are not trying to be impressive.” That is what Silent Impact is all about. Your success and happiness are not related to your title or how many awards you have won, but to the impact you have on others. Joe will teach you how to ramp up your influence so you make better connections, stronger relationships, and win more often.
Announcements and Prize Drawing: 4:00 – 4:15 pm
With questions, contact Andrea Molnau, VP Communications and Engagement.
Conference Portal Opens: 9:30 am
Tour the portal and greet your peers
General Session 1: 10:00-11:00 am
What’s Next Following an Unprecedented Year for Minnesota Credit Unions
Mark Cummins, President & CEO of the Minnesota Credit Union Network will guide us through the current state of the industry, provide updates on several key initiatives, and preview the year ahead. We are honored to welcome leaders from state and national credit union communities.
General Session 2: 11:15am - 12:00 pm
Building Inclusion in Times of Division
Jill Nowacki, President/CEO of Humanidei, a human capital strategies firm committed to building inclusive workplaces that attract, develop, and retain today’s top talent.
Organizational leaders committed to creating inclusive cultures must recognize how factors such as social conflict, Covid 19, and economic pressures, to name a few, may affect employees’ ability to show up fully at work: They are preoccupied with politics, money, race, and health. Inclusive leaders know it is important to acknowledge this reality and create a safe space for effective dialogue on these issues. This session will explore the importance of moving beyond political correctness to trust, authenticity, and honesty for a fully inclusive workplace and help participants identify their personal responsibility for creating this culture (no matter their role or demographics).
Virtual Exhibit Hall and Networking: 12:00-2:00 pm
General Session 3: 2:00-3:00 pm
The Future of Payments: How to Win in Today's Crowded Digital Marketplace
Shahar Ziv, Senior Director, Global Strategy & Growth – PayPal and Board Member – Harvard University Employees Credit Union
Fintech and digital payments are transforming the world of financial services, fundamentally reshaping the way people move and manage their money. These trends and new competition are having a profound effect on credit unions, challenging them to harness the power of innovation to create meaningful, digital-first member experiences. The new landscape poses both opportunities and risks for credit union leaders, who need to stay on the cutting edge of technology while articulating a redefined value proposition for their members.
General Session 4: 3:15-4:15 pm
Symbolic Meaning - the secret behind market dominance and take-aways for the credit union industry
Matt Purvis, MBA, CCXP, dynamic speaker and customer experience (CX) innovator focused on organizational health, development and differentiation.
Find out how America’s most beloved brands are using “symbolic meaning” to transcend their industries and crush their competition! What do these insights mean for the credit union industry today as you work to open consumers eyes to a Credit Union? This conversation will include fascinating insights in psychology, consumer decision-making, brain science and motivation theory.
Key learning points will include:
- Why even great service no longer distinguishes your credit union from its rivals.
- How to transition from the service model and build a true experience culture.
- The proven steps to build the organizational empathy to thrive now and to prepare your credit union for the increasingly competitive times ahead.
Virtual Trivia: 4:30-6:00 pm
It just wouldn’t be a MnCUN Annual Conference experience without a little bit of FUN! Conference attendees are invited to join us to relax and unwind with a friendly game of Virtual Trivia!
Thursday, November 19
Coffee and Conversations: 9:00-9:45 am
Join your fellow CREW, Women’s Leadership Network, or Grassroots Coordinators for Coffee and Conversation. These multi-person video conferences will provide an informal-type meetup, allowing members of these groups to connect on topics of interest.
General Session 5: 10:00-11:00 am
7 Ways Highly Profitable CU's Calculate the Value of DEI
Ronaldo Hardy is a powerhouse speaker and executive with the personal mission, "To change the world by building people that change the world." As a purpose-driven, high-results CEO Ronaldo led Southwest Louisiana FCU (SWLFCU) to become a certified CDFI and $950,000 CDFI Award-Winner working with CU Strategic Planning.
Many credit unions are embracing the social responsibility of building diverse, inclusive, and equitable workplace cultures, but did you know it can positively impact your bottom line too? In this session, you will learn the seven ways highly profitable credit unions calculate the ROI on Diversity, Equity, and Inclusion. You'll also learn practical ways Diversity, Equity, and Inclusion can bring meaningful impact to the communities you serve.
General Session 6: 11:15am - 12:00 pm
U.S. Economic Outlook & Its Impact on Credit Unions
Steve Rick, CUNA Mutual Group, Steve is a director and the chief economist for CUNA Mutual Group. He is an economic researcher, analyst and forecaster with an expertise in consumer markets and the credit union industry.
The COVID-19 pandemic recession will be the biggest economic event in our lifetimes. Interest rates are the lowest in U.S. history and the unemployment rate is the highest in modern history. Explore the possible depth and duration of this economic crisis and what impact it will have on credit union balance sheets and income statements for the next two years.
Virtual Exhibit Hall and Networking: 12:00-2:00 pm
General Session 7: 2:00-2:45 pm
Credit Union Awards Celebration
Celebrate the best of Minnesota credit unions with our annual Awards celebration. Although we’ll all miss the American breakfast, join us as we virtually celebrate the contributions that our colleagues have made to the movement.
Closing Keynote: 3:00 – 4:00 pm
“Silent Impact” Influence Through Purpose, Persistence and Passion
Joe Schmit KSTP-TV, author, award-winning broadcaster, community leader, speaker
Through research, Joe has discovered the “we make our biggest impressions when we are not trying to be impressive.” That is what Silent Impact is all about. Your success and happiness are not related to your title or how many awards you have won, but to the impact you have on others. Joe will teach you how to ramp up your influence so you make better connections, stronger relationships, and win more often.
Announcements and Prize Drawing: 4:00 – 4:15 pm
With questions, contact Andrea Molnau, VP Communications and Engagement.
