Webinar – Debit Card Error Resolution & Reg E Investigations
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When: 11/27/2012
2 p.m.-3:30 p.m.

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The error resolution process for debit card transactions has very specific requirements for disclosing information throughout the investigative process. This webinar will review each of the error resolution requirements outlined in Regulation E. In this session, participants will learn:

  • What types of transactions are governed by Regulation E
  • How to determine the consumer's financial liability
  • Which financial adjustments to include in consumer credits
  • When a credit is actually final
  • How "Zero Liability” requirements affect card associations

Presenter: Heather Briganti, Mid Atlantic ACH
Who should attend: Branch Managers, Compliance Officers, Frontline, Operations, Tellers, Trainers and CEOs

Time: 2 p.m.-3:30 p.m.
Cost: $209 (includes archive)
Registration deadline: Thursday, Nov. 22

About Webinars

Coupling telephone conference interaction with website technology, this session brings informative, interactive training directly to you. During the webinar, you'll view a real time PowerPoint presentation on your computer while listening to the audio connection via telephone.
While credit unions are encouraged to use the webinar to train multiple individuals at once, the credit union will be charged for each computer connection that uses its login code. Participants will receive login instructions and handout materials via email prior to the webinar. In addition after the session, registrants will receive a CD-ROM.


Minnesota Credit Union Network
555 Wabasha Street N, Suite 200
St. Paul, MN 55102

(651) 288-5170
(800) 477-1034