Webinar – Handling Member Credit Report Disputes
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When: 09/12/2013
2 p.m.-3:30 p.m.

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Federal law now requires credit unions to accept and act on members’ direct credit report disputes. There has also been a lot of  regulation and litigation in this area. This webinar focuses on the practical aspects of creating and maintaining an effective credit-reporting process. Topics to be covered include:

  • The credit union's duties under the Fair Credit Reporting Act
  • Creating the perfect paper trail
  • Dealing with repeat disputes
  • Who should be responsible for credit reporting?
  • Recognizing credit-correction scams

Attendees will receive a toolkit providing best practices information, a credit reporting compliance policy, a direct dispute checklist, employee training log, and a quiz to measure staff learning.


Presenter: David Reed, Reed & Jolly PLLC
Who should attend: Branch Managers, Collections, Compliance Officers, Lenders, Operations and CEOs

Time: 2 p.m.-3:30 p.m.
Cost: $209 for live webinar only; $229 for live webinar, plus a web link and free CD-ROM (MN sales tax applies)
Registration deadline: Monday, Sept. 9 

About Webinars

Pairing conferencing capabilities with web technology, this session brings informative, interactive training directly to you. During the webinar, you'll view a real-time PowerPoint presentation on your computer while listening to the audio connection via telephone.

While credit unions are encouraged to use the webinar to train multiple individuals at once, the credit union will be charged for each computer connection that uses its login code. Participants will receive login instructions and handout materials via email prior to the webinar. In addition, registrants may also receive an archive CD-ROM after the live session.

Minnesota Credit Union Network
555 Wabasha Street N, Suite 200
St. Paul, MN 55102

(651) 288-5170
(800) 477-1034