St. Cloud Federal Credit Union Introduces Melissa Johnson, Director of Virtual Services and...
Monday, January 25, 2016
St. Cloud Federal Credit Union – ST. CLOUD, Minn. (January 25, 2016) – St. Cloud Federal Credit Union is proud to introduce Melissa Johnson as their new Director of Virtual Services and Delivery Channels. Ms. Johnson will serve as a member of the Senior Management Team, accountable for the overall strategy and execution in delivery channels, including the virtual experience. In this newly created role she will be responsible for the member experience, employee efficiencies, organizational efficiencies, and vendor management relative to delivery channels to identify ways to enhance the experience and outcomes for all.
Ms. Johnson was recently Senior Product Manager for NativeX and has an expansive career fostering solutions that maximize performance. She was also a member of the Board of Directors for St. Cloud Federal Credit Union, transitioning to staff when this opportunity arose. As a graduate at the University of St. Thomas with a MBA in Business Administration, Ms. Johnson has both the educational and career experience with over twenty years in corporate, mid-sized, and small companies to advance the credit union’s mission. “We are really excited to have Melissa on board. She is smart and tenacious, bringing a new level of expertise to help us build a stronger competitive advantage,” stated Jed A. Meyer, President and CEO of St. Cloud Federal Credit union.
While Ms. Johnson will be responsible for all delivery channels, there will be emphasis placed upon the virtual experience. “We know how important the virtual experience is for our members and our future. While we will always look to expand our physical branch presence, we are committed to an accelerated investment into our member’s experience anywhere they are,” stated Meyer.
Ms. Johnson is a devoted leader who is committed to quality time with her family and friends. She also enjoys continuous learning, exploring the latest in technology gadgets, as well as gardening and fishing. She began working at St. Cloud Federal Credit Union in November. “I was at a point in my career where I wanted to leverage my experience but also fuel my own passion. St. Cloud Federal Credit Union has a vision and I am very excited to join the team!” stated Johnson.
About St. Cloud Federal Credit Union: St. Cloud Federal Credit Union is a not-for-profit financial cooperative founded in 1930. Currently with over 17,000 members and over $140 million in assets, the credit union is proud to serve members in Central Minnesota with branches in St. Cloud and Sartell. The organization prides itself on making a meaningful difference for members and their local communities.