PolicyAid – Sample Policies for Credit Unions

Regulations are updated with increasing frequency, making it hard for credit unions to quickly adjust their policies to stay in compliance or write a new policy as required by rule. The Minnesota Credit Union Network partners with PolicyWorks to provide credit unions with access to PolicyAid - a comprehensive online policy library that provides credit unions easy access to nearly 100 policies.


MnCUN member credit unions receive a secure log in to PolicyWorks' members only website. To access this service, credit unions must designate the appropriate users. 


MnCUN is pleased to offer this service to assist the ongoing compliance needs of Minnesota’s credit unions, and provide additional value for your dues dollars.


With questions, please contact MnCUN General Counsel Tim Tacheny.


Some of the policies available through PolicyAid include:




• ACH Policy
• Courtesy Pay/Overdraft Protection Policy
• Deceased Member Accounts Policy
• Electronic Fund Transfer Act Policy
• Expedited Funds Availability Act Policy



• Remittance Transfers Policy
• Remote Deposit Capture Policy
• Truth-in-Savings Act Policy
• Wire Transfer Policy



• Allowance for Loan and Lease Loss Policy
• Corporate Credit Card Policy
• Purchasing and Payment Authorization Policy

ALM & Investments:

• Asset Liability Management Policy
• Interest Rate Risk Policy
• Investment Policy
• Liquidity Policy


Collections & Bankruptcy:

• Charge-Off Policy
• Collections and Workout Policy
• Denial of Services Policy
• Loan Workout, Nonaccrual, and Troubled Debt
Restructuring Policy
• Repossession Policy


Consumer Lending:

• Consumer Lending Policy
• Credit Card Policy
• Indirect Lending Policy
• Insider Loans Policy
• Risk-Based Consumer Lending Policy


Member Business Lending:

• Commercial and Member Business Loan Policy

General Lending:

• Equal Credit Opportunity Act Policy
• Fair and Accurate Credit Transactions Act Policy
• Fair Credit Reporting Act Policy
• Fair Lending Policy
• Loan Participation Policy
• Military Lending Act Policy
• Servicemembers Civil Relief Act Policy
• Truth-In-Lending Act Policy


Real Estate:

• Ability to Repay/Qualified Mortgage Lending Policy
• Anti-Predatory Lending Policy
• Appraisal and Evaluation Policy
• Fair Housing Act Policy
• Flood Insurance Policy
• Home Mortgage Disclosure Act Policy
• Loan Originator Compensation Policy
• Real Estate Lending Policy
• Real Estate Mortgage Servicing Policy
• Real Estate Settlement Procedures Act Policy
• SAFE Act Policy
• SAFE Act Procedures
• TILA-RESPA Integrated Disclosures Policy


Business Continuity:

• Business Continuity Plan Policy
• Disaster Recovery Policy
• Member Information Security Policy
• Notice of Catastrophic Act Policy
• Succession Plan Policy



• Children’s Online Privacy Protection Policy
• E-Commerce Policy
• E-SIGN Policy
• E-Statement Policy
• Phishing Policy
• Software Policy
• Website Policy


• Acceptable Use Policy
• Access Control and Authorization Policy
• Asset Management Policy
• Audit Controls Policy
• Cybersecurity Incident Response Policy
• Data Integrity and Encryption Policy
• Information Security Policy
• IT Business Continuity Plan Policy
• IT Vendor Management Policy
• Physical Security Policy


Bank Secrecy:

• Bank Secrecy Act Policy
• Bank Secrecy Act Risk Assessment
• Customer Identification Policy
• OFAC Policy


Board of Directors:

• Abusive Member Policy
• Bank Bribery Act Policy
• Complaint Management Policy
• Compliance Management System Policy
• Conflict of Interest Policy
• Director Education Policy
• Internal Fraud Policy
• No Solicitation Policy
• Teller Over and Short Policy
• Whistleblower Policy


Identity Theft:

• Identity Theft Red Flag Policy
• Identity Theft Red Flag Procedures
• Identity Theft Red Flag Risk Assessment



• Marketing Policy
• Social Media Policy


• Elder Financial Exploitation Policy
• Mobile Banking Policy
• Privacy Policy
• Record Retention Policy
• Right to Financial Privacy Policy
• UDAAP Policy
• Unlawful Internet Gambling Policy
• Vendor Management Policy



To view an index of available policies, click here.

Minnesota Credit Union Network
555 Wabasha Street N, Suite 200
St. Paul, MN 55102

(651) 288-5170
(800) 477-1034