This webinar will help participants ensure that the credit union handles refund exceptions correctly to minimize liability and avoid costly mistakes. Highlights of the program include:
- What happens when the name and account number do not match?
- What if the account is closed or the accountholder is deceased?
- Who is at fault if the payment posts to the wrong account? What happens next?
Best for: Branch Managers, Frontline, Operations, Tellers, Trainers and CEOs
Available until: 08/31/2013