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Calendar

4/16/2014
CUNA Mutual Webinar – Lessons Learned for Being Prepared

4/16/2014
Webinar - Responding to Official Demands for Member Funds

Online Store: Webinar On Demand
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Webinar on Demand – Tax Refunds: ACH Exceptions, Posting & CU Liability

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Price: $209.00
Quantity: *
 
Description

This webinar will help participants ensure that the credit union handles refund exceptions correctly to minimize liability and avoid costly mistakes. Highlights of the program include:

  • What happens when the name and account number do not match?
  • What if the account is closed or the accountholder is deceased?
  • Who is at fault if the payment posts to the wrong account? What happens next?

Best for: Branch Managers, Frontline, Operations, Tellers, Trainers and CEOs
Available until: 08/31/2013