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The Pulse

Scienaptic AI and Tristate Collaborative Partner to Bring AI-Driven Lending to Credit Unions

4/24/2025

 
Scienaptic AI, a leader in AI-powered lending, today announced a strategic partnership with Tristate Collaborative, aimed at empowering credit unions across Wisconsin, Montana, and Minnesota with advanced AI-driven underwriting capabilities, enabling more inclusive lending while enhancing automation and improving the member experience. 

Tristate Collaborative, LLC, formed by The Minnesota Credit Union Network, Montana’s Credit Unions, and the Wisconsin Credit Union League, establishes strategic endorsement relationships with partners to help their credit unions best serve their members. Together, Tristate Collaborative represents 246 credit unions with over $110 billion in assets, serving approximately 6 million consumer members across Wisconsin, Montana, and Minnesota. 

The partnership underscores Scienaptic AI and Tristate Collaborative’s shared vision of empowering credit unions with advanced technology to better serve their members and strengthen financial inclusion. 

“This partnership is about empowering credit unions to extend credit access to underserved members, enhancing financial inclusion and improving member experience,” said Kris Jacobsen, VP Business Development of Tristate Collaborative. “By integrating Scienaptic’s AI-driven decisioning, our credit unions can make smarter, recession-resilient lending decisions while enhancing operational efficiency.” 

Chandan Pal, Chief Marketing Officer at Scienaptic AI, added, “At Scienaptic, we are driven by the mission of democratizing credit access. Our partnership with Tristate Collaborative equips credit unions with the AI tools needed to expand financial inclusion, maintain robust underwriting during economic uncertainty, and deliver faster, frictionless member experiences. Together, we are setting a new standard for intelligent, inclusive lending.”

About Scienaptic AI
Founded in 2014, Scienaptic AI was built with the mission to drive financial inclusion at scale through AI-driven credit decisioning. The platform encapsulates a decade of technological innovation, integrating more data into decision-making, leveraging advanced machine learning algorithms, and supplementing them with rigorous risk and fair lending monitoring processes. This enables financial institutions to reach more borrowers—including underbanked and underserved individuals—and say “yes” more often without increasing risk.

In September 2024, Scienaptic’s Credit Union Service Organization (CUSO) received strategic equity investments from its clients, further strengthening its mission to elevate lending with AI-driven solutions for inclusive loan growth, automation, lifecycle management, and compliance. Today, the CUSO is backed by 10 strategic investors, underscoring Scienaptic’s deep commitment to the core principle of "people helping people."

The Scienaptic AI platform plays a vital role in supporting over 150 lenders by enhancing lending accuracy and efficiency. Scienaptic’s credit decisioning expertise spans financial institutions collectively managing $3.9 trillion in assets. The platform processes over 3 million credit decisions each month, evaluating loan applications worth more than $3 billion. This enables over 1.3 million underserved individuals every month to access credit opportunities that were previously out of reach. Driven by the growing demand for AI in lending, the company has expanded by over 2,000% in the past three years.
​

For more information, visit www.scienaptic.ai.

TruStageTM and Children’s Miracle Network Hospitals® Announce New Sponsorship Agreement

4/24/2025

 
By: TruStage and Children’s Miracle Network Hospitals Staff. This article is provided through MnCUN's partnership with TruStage.

TruStageTM, a leader in providing insurance and financial services to credit unions and their members, is proud to announce its new sponsorship agreement with Children’s Miracle Network Hospitals® (CMN Hospitals). As a part of the new agreement, TruStage will commit $392,500 to CMN Hospitals through Credit Unions for Kids (CU4Kids), the charity of choice for the credit union industry. The dollars will be used to sponsor nine events across the country, aimed at raising funds and awareness for the treatment and care of children in local hospitals.

"We are honored to support the incredible work of Children’s Miracle Network Hospitals and the credit union industry through Credit Unions for Kids," said, TruStage Executive Vice President Sales and Marketing, Tammy Schultz. "This contribution is a testament to our dedication to make a positive impact in the communities we serve. By sponsoring these nine events, we hope to help raise vital funds and awareness for children’s health—a critical concern for both TruStage and credit unions.”  

TruStage will help raise $7.5 million in 2025 through these nine events. More than 200 credit unions participate in these events and over 125 hospitals will benefit from the funds raised.

John Bratsakis, President and CEO of MD|DC Credit Union Association and Chair of the CU4Kids Advisory Board adds, “Our industry would not be able to put on events like the Credit Union Cherry Blossom Run and others, without the support of our long-term and trusted partner TruStage. We are very grateful for their long-term commitment and support.”

Credit Unions for Kids is a national collaboration between credit unions and CMN Hospitals that raises funds to support pediatric healthcare services. These donations fund life-saving treatments, research, medical equipment, and support programs for children.

The sponsorship of the nine upcoming events will provide critical financial support to hospitals in various regions of the country, directly benefiting children and families in need.

"We are extremely grateful for TruStage’s generous contribution," said Kristen Schavemaker, Chief Programs and Foundation Partnerships Officer at CMN Hospitals. "Their sponsorship plays a crucial role in advancing our mission to provide the best possible care for children in need. These events will make a real difference in the lives of millions of children across the nation."

​Over the last 25 years, TruStage has contributed close to $1.9 million to CMN Hospitals.

Explore Clean Energy Lending with Inclusiv

3/26/2025

 
Join MnCUN and Inclusiv for an interactive webinar where we’ll explore why clean energy lending matters for both communities and your credit union. It’s a great chance to see how clean energy projects align with your mission, provide value for your members, and promote sustainable growth.

What to Expect:
  • Discover the "why" behind clean energy lending 
  • Understand why credit unions should care and how they can make an impact 
  • Learn how to get involved in clean energy projects 
  • Participate in a live Q&A with Inclusiv Staff

Whether you're just curious or ready to take action, this session will offer valuable insights and practical takeaways!
The webinar is free to attend but we ask that you please register. 
Register Now

This Group, Surprisingly, Wants Life Insurance

2/25/2025

 
This article is provided through MnCUN's partnership with TruStage. For more information to maximize this partnership, visit the Solutions Directory.

A new study reveals that 39% of consumers plan to purchase life insurance in the next 12 months, and a high percentage of those people could be, surprisingly, Gen Z.

TruStage spoke with CUToday.info about this growing non-interest income opportunity for credit unions, but added Gen Z will need a little push from cooperatives to secure this business.

Citing data from a 2024 LIMRA survey, Samantha Ziesemer, director of digital storefront product management at TruStage, said it’s a great time for Gen Z to consider life insurance, due to locking in a premium at a lower rate,

“This is a good opportunity for Gen Z, but, unfortunately, Gen Z may not be understanding this,” Ziesemer said. “An insurance trade association survey in 2023 showed a surprisingly high number of Gen Z respondents that said they were interested in buying life insurance, and were planning to buy it in the next five years. But when asked a follow-up question—‘Why haven't you?’—37% responded they just haven't gotten around to it. That's the problem.”

Ziesemer said the issue for credit unions is how do they position their life insurance offering in a way that is engaging with Gen Z, and so they better understand the different life insurance products available and consider taking the next step.

“We were surprised by the number of Gen Z who responded they were planning to purchase life insurance,” acknowledged Ziesemer. “When we think of younger demographics, there's kind of an oversimplification. We think, well, they're not thinking about their own mortality or legacy planning. This isn't going to be top of mind. But now we know it is.”

What is driving greater interest among Gen Z in purchasing life insurance over the last two years, Ziesemer said, is growing economic insecurity.

Read More

2025 U.S. Economic Outlook and Its Potential Impact on Credit Unions

1/28/2025

 
​By Steve Rick, Chief Economist for TruStage™. This article is provided through MnCUN's partnership with TruStage. For more information visit the Solutions Directory. 

As we look ahead to 2025, the economic landscape presents a mixed but cautiously optimistic picture. Although overall growth is expected to be moderate, with a 2% gross domestic product (GDP) increase—slightly lower than the 2.4% growth this year—there are several key trends and economic factors to consider.

It should be noted that a change in presidential leadership could lead to economic shifts in 2025, driven by key policy decisions such as universal tariffs, immigration reform, tax cuts and deregulation. These policies could impact inflation, GDP and deficits, creating both opportunities for growth and challenges to economic stability.

​​Let’s explore the implications of inflation, interest rates, consumer behavior, and the labor market on the US economy and credit unions.

2025 inflation and interest rate predictions
The primary factor influencing the 2025 economic outlook is the persistence of high interest rates. Despite slight decreases, the Federal Reserve's interest rates remain above the desired neutral level. These elevated rates will likely dampen economic growth, slowing overall activity to around 2% GDP growth in 2025. However, the higher rates are not expected to trigger a severe recession, as consumer spending remains resilient.
Inflationary pressures are expected to continue, though some relief may come through deregulation policies. Lowering regulatory burdens on small businesses could reduce costs, enhance productivity, and, over time, help curb inflation.

2025 Consumer Price Index (CPI) and real Gross Domestic Product (GDP) predictions
In terms of GDP, there’s a projected growth rate of 2% in 2025, slightly below this year's 2.4%. This moderate growth aligns with long-term trends but reflects the restrictive impact of high interest rates. Consumer spending is expected to remain robust, supported by healthy debt-to-income ratios and rising real wages, which should continue to buoy confidence in the economy. However, high inflationary expectations and rising treasury yields will help keep pressure on consumer prices and economic activity.

Deregulation could play a key role in stimulating the economy by helping to reduce unnecessary compliance costs, particularly for small businesses. This, in turn, could help reduce inflationary pressures and increase overall productivity, leading to stronger GDP growth in the long run.
Unemployment and job market
The current unemployment rate stands at 4.1%, with part-time work on the rise while full-time job growth has plateaued. The tight labor market poses challenges for credit unions, particularly in relation to loan repayment. Many members face financial stress due to stagnant wages and high living costs, and part-time work may exacerbate this issue. Credit unions must stay alert to these trends and offer solutions that help accommodate the changing workforce. 

Mortgage rates and housing market
The housing market is facing significant challenges, particularly due to rising mortgage rates. The 30-year mortgage rate has climbed to around 6.92%, and in some cases, even surpassed 7%. These increases have caused many potential homebuyers to adopt a wait-and-see approach, hoping for lower rates in the future.
This slowdown in housing activity could reduce mortgage loan growth, affecting credit unions’ lending volumes. However, with interest rates holding steady or continuing to rise, we may see further delays in housing transactions in the short term.

Impact on Credit Unions
Credit unions are facing a mixed outlook as they navigate the economic challenges of 2025. Loan growth is forecasted to reach around 6%, a slight rebound from this year’s 3%, but still below the long-run average of 7%. Higher interest rates will continue to limit lending activity, particularly for mortgages and personal loans. However, credit unions can help mitigate this by focusing on areas where they can provide more value, such as offering support to members dealing with financial strain.

​Delinquencies and charge-offs are expected to remain a challenge, particularly with younger members struggling under the weight of high student debt and rising rent costs. Car insurance premiums, which have surged by 30%, are another strain, leading some members to reduce coverage and increasing the likelihood of repossessed vehicles being in poor condition. This trend could lead to more charge-offs for credit unions.

Supporting credit union members in 2025
To address these challenges, credit unions can explore various strategies to assist their members. Offering flexible loan products, such as payment programs for struggling borrowers, will be critical. Stay flexible in offering personalized solutions to members, helping them adjust to the changing job market and economic conditions.

Additionally, providing financial counseling services can help members manage their debt and make informed decisions. It will be important to support younger members, who are particularly vulnerable to financial stress, by offering tools to manage student debt and rising living costs.

The 2025 economic outlook suggests a year of moderate growth, tempered by high interest rates and inflationary pressures. While these challenges will certainly affect credit unions, there are opportunities for them to play a pivotal role in supporting their members. By offering flexible loan products, financial counseling, and proactive support programs, credit unions can help their members navigate these uncertain times. 

The views expressed here are those of the author(s) and do not necessarily represent the views of TruStage.

TruStage™ is the marketing name for TruStage Financial Group, Inc. its subsidiaries and affiliates. Corporate headquarters are located in Madison, Wis.

© TruStage ​

Read More

Get Those Freebies (and Improve Your health) with Preventive Care!

1/21/2025

 
​The Minnesota Credit Union Network Benefits Plan covers in-network preventive care at no charge to you. Your annual physical could be the best money you didn’t spend this year! Preventive Care is the stuff you do (before you get sick) to stay healthy! It can help you stay healthier and, as a result, lower your health care costs.
​
What’s considered preventive care?
  • Your annual checkup – Your annual checkup can include important general health screenings for high blood pressure, cholesterol and other health conditions
  • Cancer screenings – Most people don’t experience symptoms when they are in the early stages of cancer. It is recommended that both men and women begin colorectal cancer screenings starting at age 45. Other preventive screenings for women include Pap tests and mammograms. For men, prostate specific antigen (PSA) tests may be recommended
  • Routine vaccinations
  • Regular well-baby and well-child visits, from birth to age 21
  • Counseling and screenings to ensure healthy pregnancies

What should I expect at my medical preventive care visit?

Most preventive medical exams start by talking about your health history and any problems. Then you’ll discuss topics like:
  • Medication you’re currently taking
  • Your current eating habits and how to improve them
  • How active you are
  • Stress is your life or any signs of depression
  • Screening tests or vaccines you may need based on your age and gender

What is not considered preventive care?
  • Primary care office visits related to a specific health care need
  • Certain appointments with specialty doctors, depending on your insurance coverage
  • Diagnostic tests and screenings to learn more about a suspected or known medical condition

Talk to your doctor

Consult with your doctor about preventive health recommendations. The services in this flyer do not necessarily reflect the services, screenings or tests covered by your benefit plan. To find an in-network provider, visit medica.com/prevention or call the member phone number on the back of your ID card. 

TruLync Medicare Advisors Saves Minnesota Credit Union Members $183,000 in Premiums in 2024

1/15/2025

 
In 2024, TruLync Medicare Advisors helped over 750 Minnesota credit union members. During the fall open enrollment alone, they saved $183,000 in annual premiums for member across the state. As a subsidiary of the Minnesota Credit Union Network (MnCUN), TruLync partners with over 8 Medicare insurance providers to guide members in selecting the best Medicare plans. Since launching, the program has saved members $500k in annual premiums. Participating credit unions grew from 7 to 35 in 2024, with MY Credit Union, Minnco Credit Union, Mid Minnesota Federal Credit Union, and North Memorial Federal Credit Union leading the way in offering this new service to their members. 

​"Thanks so much for encouraging MYCU members (who qualify for Medicare), to meet with Dave Brown. Having Dave on staff with MnCUN helps to build a positive relationship and another reason to turn to the CU as a reliable resource. Beyond words, a trusted navigator is needed in this complicated journey…. At no time did I feel the pressure to change." – Lynne, MY Credit Union Member 

Looking ahead to 2025, TruLync Medicare Advisors is preparing to meet with 13 participating credit unions for strategy sessions this month and will provide detailed reports to each credit union. Please continue to keep an out for communications coming directly from the team. They aim to continuously deliver outstanding results and maximizing savings for even more Minnesota credit union members. TruLync's mission is to empower credit union members nationwide with expert Medicare guidance through a collaborative approach. By engaging in meaningful conversations and utilizing their industry expertise, they ensure each member receives tailored solutions that genuinely serve their best interests. They are dedicated to being a dependable partner in navigating Medicare with integrity, innovation, and care.

Mara Humphrey, President & CEO of MnCUN, celebrated the program's success: "We're deeply grateful for the opportunity to collaborate with credit unions across the state and look forward to many more years of serving our credit unions and providing stronger advocacy for CU members across the state."

For more information or to get involved, visit the TruLync Medicare Advisors page or contact MnCUN Vice President of Business Development Kris Jacobsen.

What is the Fed Policy and Economic Outlook for 2025?

12/31/2024

 
Join The Baker Group Credit Union Strategies First Quarter 2025 Webinar to learn about economic and Federal Reserve policy outlook, industry trends and regulatory hot button issues along with current investment strategy recommendations. 

​Topics:
  • Economic Update and Fed Policy Outlook
  • Industry Trends and Regulatory Hot Button Issues
  • Current Investment Strategy Recommendations
  • Interest Rate Risk and Liquidity Management Guidance

When: Thursday, January 9, 2025
10:30 a.m. CT

Who Should Participate:
Credit Unions’ CEOs, CFOs, investment officers, board members,
and those who are directly or indirectly responsible for financial
management functions will benefit from this webinar.
There is no cost for this webinar.

Presenters:
Andrew Okolski, Director of Credit Union Strategies
Greg Tomaszewicz, Senior Financial Strategist
Chris Dahlgren, Senior Financial Strategist 

CPE Credits
1.5 hour of Finance CPE Credits will be earned for your
participation.

*Webinars must be viewed on a desktop computer to obtain CPE credits. Participation cannot be verified for those who
use tablets or cell phones.
Register Now

VIP: Boost Your Reach with MN Credit Unions in 2025!

12/4/2024

 
MnCUN's Network Service Corporation works to develop relationships with vendors in order to help your credit union meet the financial needs of your members. By negotiating on behalf of Minnesota credit unions, the NSC is able to ensure your organization has access to a variety of products and services at an unbeatable price. Credit Unions are encouraged to visit the Solutions Directory to see a comprehensive list of service providers.

​​The Minnesota Credit Union Network is enrolling new participants into the Vendor Involvement Program for 2025.
The Vendor Involvement Program (VIP) combines advertising, exhibit hall packages, and other benefits.

Participation in the Minnesota Credit Union Network's Vendor Involvement Program showcases your company to credit unions across the state. Visit the Partner With Us page for details on benefits and to enroll.
Enroll Now
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    ​The publication is delivered to credit unions weekly and offers timely and relevant credit union news, compliance updates and political information.

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