2021 Performance Survey Results

​The Minnesota Credit Union Network continued to receive high ratings from credit unions statewide in the 2021 Performance Survey. As we work to ensure impactful service and programming, MnCUN has conducted an annual performance survey for the past twenty years to gauge its performance over the previous calendar year.

​According to member credit unions, the Network has maintained its level of excellence in service and value from year to year. Overall satisfaction has remained high, with 85% of survey respondents answering “extremely satisfied” or “satisfied” with the Network. 86% noted that MnCUN has improved or maintained its service to credit unions. Legislative advocacy, regulatory compliance, member communications, and training/education opportunities remain highly valued services provided by MnCUN.
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 “The Minnesota Credit Union Network staff and Board of Directors view the survey feedback as extremely vital as we strive to provide value to our members,” said MnCUN President & CEO Mark Cummins. “Thank you for your continued support and participation in the services the Network provides.”