Are you ready to empower your lenders to create and keep loyal members through an EXCEPTIONAL MEMBER INTERACTION? MnCUN is pleased to co-host CUNA Mutual Group’s ULEND Academy this fall. Seating is limited; register today!
ULEND Academy is a lending GAME CHANGER. No more wasted hours in classes with great ideas that are hard to implement in real life! ULEND Academy is a hands-on, customized experience that propels lenders from transactional to consultative, meeting members’ full financial needs. The curriculum guides lenders from foundational to advanced skill levels in all lending communication channels and across all stages of the loan process - origination, underwriting, and closing - with cross-selling, consultation, and compliance woven throughout.
ULEND Academy is set up as a virtual learning workshop within three daily sessions where participants will discuss, learn, and then apply. This occurs within manageable sessions, so application can happen immediately. ULEND Academy graduates will return to work knowing how to use the skills and concepts learned in their daily interactions with members.
Who Should Attend?
Every lender (including Call Center) from new to seasoned, underwriters, and leaders! ULEND Academy is a unique lending experience aimed at helping all lenders, from all levels and various experiences, get better at what they do every day.
What Graduates Are Saying
"I loved that we viewed the entire lending process through the filter of our Member. Ensuring our lending processes and decisions/solutions are based on their wishes and needs and ensuring an Excellent Member experience."
- Sales and Service Manager
"I loved hearing ways to phrase questions that will gain the most information about something at once. I really found myself connecting the dots better in order to get my loans approved by a loan officer/underwriter by focusing on a few key areas, and the interaction with teams made things stick. It was a great training!"
- First Year Lender
Learn more about ULEND Academy
Date: Tuesday, November 15, 2022 10:00 AM - Thursday,
Time: November 17, 2022 3:00 PM CST
With questions, please contact Director of Engagement, Ben Hering, via email.
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