At this year’s Virtual Annual Conference, hear from our lineup of forward thinking, inspirational speakers as they share what it takes to make your credit union remarkable, how to overcome adversity, and emerge from 2020 even stronger.
Speaker Highlights include:
The Future of Payments: How to Win in Today's Crowded Digital Marketplace
Shahar Ziv, Senior Director, Global Strategy & Growth – PayPal and Board Member – Harvard University Employees Credit Union
Fintech and digital payments are transforming the world of financial services, fundamentally reshaping the way people move and manage their money. These trends and new competition are having a profound effect on credit unions, challenging them to harness the power of innovation to create meaningful, digital-first member experiences. The new landscape poses both opportunities and risks for credit union leaders, who need to stay on the cutting edge of technology while articulating a redefined value proposition for their members.
Symbolic Meaning - the secret behind market dominance and take-aways for the credit union industry
Matt Purvis, MBA, CCXP, dynamic speaker and customer experience (CX) innovator focused on organizational health, development and differentiation.
Find out how America’s most beloved brands are using “symbolic meaning” to transcend their industries and crush their competition! What do these insights mean for the credit union industry today as you work to open consumers eyes to a Credit Union? This conversation will include fascinating insights in psychology, consumer decision-making, brain science and motivation theory.
7 Ways Highly Profitable CU's Calculate the Value of DEI
Ronaldo Hardy is a powerhouse speaker and executive with the personal mission, "To change the world by building people that change the world." As a purpose-driven, high-results CEO Ronaldo led Southwest Louisiana FCU (SWLFCU) to become a certified CDFI and $950,000 CDFI Award-Winner working with CU Strategic Planning.
Many credit unions are embracing the social responsibility of building diverse, inclusive, and equitable workplace cultures, but did you know it can positively impact your bottom line too? In this session, you will learn the seven ways highly profitable credit unions calculate the ROI on Diversity, Equity, and Inclusion. You'll also learn practical ways Diversity, Equity, and Inclusion can bring meaningful impact to the communities you serve.
The rescheduled conference will take place online on Nov. 18 & 19. The Registration Deadline is November 6, 2020. For more information visit the Annual Conference webpage.
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